We recommend checking the size guide on each product page. Every dress includes detailed measurements in inches. If you usually wear a size M at Zara or ASOS, that's your best starting point. If you're between sizes, size up for comfort. The fabric details on each page will tell you whether the dress has stretch or not.

Free returns within 30 days, no questions asked. Contact us at support@nivalhostudio.com and we'll send you a return label. Refunds are processed within 5 working days of receiving the item.

Free UK delivery on all orders, 6 to 9 working days. Need it sooner? Express options are available at checkout. You'll receive a tracking number by email as soon as your order ships.

We photograph every dress to show the true colour, fabric and fit. Please note that colours may appear slightly different depending on your screen settings. If the dress doesn't match what you saw on the page, we refund you in full.

Each product page includes specific care instructions under Fabric & Care. As a general rule, most of our dresses are best washed at 30°C on a gentle cycle, inside out, and air dried flat. Avoid tumble drying to keep the fabric and colour in perfect condition.